Our Commitments

OUR COMMITMENT TO YOU

  1. When you book your van in with us we will guarantee you an appointment within five working days
  2. We will offer you a while-you-wait slot when you book an appointment
  3. We will offer you a collection-and-delivery service (10 mile radius)
  4. We will perform an initial diagnosis within a maximum of one working day, if your vehicle breaks down and needs to be recovered
  5. We will respond to 1 Link bookings within 20 mins
  6. We will always give you a quote before we start work, so you understand the work required and how much you will pay
  7. We will offer advice and give you a cost if additional work is required, and will never carry it out without your authorisation
  8. We will fit genuine PEUGEOT parts, designed and manufactured to maintain optimum performance, and fully explain all work carried out, including warranty work
  9. We will always wash your vehicle following a service
  10. We will guarantee either early opening (7.30am) or late closing (6.00pm) at least one day per week for appointment bookings.

 

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