Here at PEUGEOT we are committed to keeping you mobile, safely and responsibly, with our new mobility promise and here’s how
Our assistance is fully operational and available 24 hours a day, provided by the RAC. Please refer to this website here to see how they are responding to COVID-19.
Where is my nearest PEUGEOT Aftersales Retailer that is open:
Please click here to find your nearest PEUGEOT Retailer. Details of those with LCV capabitlity are highlighted
What measures are being taken to limit the spread of the virus and ensure the health of customers / staff?
Safety is our number 1 priority. Please be reassured that our PEUGEOT workshops nationwide are focused on providing the highest levels of sanitisation and distancing to protect all customers and employees. To help with social distancing, we ask you to adhere to the agreed drop off & collection times, which will help us to ensure you can maintain a safe distance from our staff & other customers.
Support is available if required whilst your vehicle is being repaired at your PEUGEOT Retailer.
Service Intervals extended
In light of the recent Government instruction’s PEUGEOT will increase the Service Schedule tolerance by up to 3 months / 1800 miles, to cover any cases where vehicles cannot be serviced in accordance with the original service schedule. Please ensure you contact your local PEUGEOT Retailer to arrange for it to be serviced within the increased Service interval tolerance.
In light of the recent Government instructions, PEUGEOT have increased the warranty period tolerance for all vehicles. All manufacturing defects identified during the COVID-19 lockdown period, which cannot be completed before the warranty expiry date, will be honoured up to 1 month after the official lockdown period announced by the Government has ended. This applies to all vehicles where the Contractual Warranty expires between 24/03/2020 and the official lockdown period ending.
Please ensure you contact your local PEUGEOT Retailer to arrange for it to be repaired under warranty within the tolerance period.
Our Technical Support platform is fully operational to assist and support all PEUGEOT Retailers
Groupe PSA central warehouses in Vesoul and Bochum continue to serve the Group customers with parts worldwide and the UK Luton warehouse remains operational supplying parts to our Distrigo Hub Network.
Our Distrigo Hub Network is able to maintain daily supply to the whole of the PEUGEOT network with a parts offering to match all requirements – OE, Eurorepar, Supplier Brands and Circular Economy parts.
If you have any concerns about parts supply please contact the contingency team at: email@example.com
FLEET SALES: The PEUGEOT Fleet account management team continue to be available (albeit working at home) and will look to support our National Fleet (50+ vehicle) customers. For Fleet managers and Fleet management teams, please contact your Corporate Sales Manager or Leasing and Rental Manager. For business car users, please contact your company/leaser fleet support team for guidance.
ESSENTIAL SERVICES: If you are an 'Essential service' organisation (as defined by UK Government guidance), are utilising PEUGEOT vehicles and you have operational issues with the vehicle, we want to help. If you are a fleet manager/downtime team and cannot find support through your normal aftersales channels, please contact PSAfleet@mpsa.com and we will assist. If you are a vehicle end user, you will need to contact your organisation’s fleet management team for guidance.