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The assertion concerns something other than the Vehicle or the Service (examples of rejection: quality of service of the Point of Sale, documentation, warranty policy, complaint, request for information, etc.) or is incompatible with the service concerned (purchase of a vehicle when it is a workshop intervention or a workshop intervention when it is a vehicle purchase).

The assertion is contrary to the law, contains inappropriate, offensive, defamatory, threatening, obscene language.

The assertion contains information relating to privacy (nominative citation of third parties without their explicit agreement, comments on physical appearance or personality, etc.) or confidential information (telephone numbers, addresses, emails, VIN, registration, customer file number, bank details, etc.) or mentions websites, hypertext links, URLs

The assertion is incomprehensible (a sequence of words without any meaning, content badly written to the point of incomprehension, written in another language)

The assertion note contains figures (amount or percentage) on the commercial policy of the Point of Sale or Automobiles Citroën/Peugeot/DS (discounts, trade-in, invoice, discounted rates, etc.).

The assertion includes a call for legal action or contains statements that could result in the civil or criminal liability of the Point of Sale or Automobiles Citroën/Peugeot/DS.

The assertion note contains a comment that is inconsistent with the rating given

The assertion relates to or mentions another point of sale other than the one who sold the vehicle or performed the service in the workshop or a seller who did not carry out the sale.

The assertion includes concrete elements of conflict of interest (employees of the Sales Points, Automobiles Citroën and the PSA Peugeot Citroën Group are excluded).

The assertion has been submitted by a professional (only opinions from natural persons who are not professionals are allowed)

The assertion concerns a user who has provided incorrect personal identifying information or has not personally experienced the Customer Experience.

The assertion is a duplicate (same author and same customer experience)

The assertion concerns a user who has provided information that does not comply with these terms and conditions of use (e.g. more than 90 days notice following the customer experience).

This point of sale or the salesperson is no longer part of Advisor program

The assertion infringes on the intellectual property rights of third parties (other Brand name cited, etc.).

The assertion concerns a vehicle other than the one selected, or a vehicle of another brand.

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